PLEASE NOTE THAT SUPPORT IS NO LONGER AVAILABLE FOR NITEK SOFTWARE USERS.
| 1) |  Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. | |
| 2) |  You will be prompted to download a small virus-free plug-in. | |
| 3) |  With your permission, your support representative can view your screen and share control of your mouse and keyboard. | |
| 4) |  You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. | |